Need proof of something you purchased online? Need to remember a chat? Need to bookmark a webpage or have an exact image of what you are seeing at a website - or have an exact image of what you are witnessing online at any time?
Welcome to the world of Screenshots. I keep a folder just of screenshots in my generative folder (called Creation___(year). These screenshots, if backed up like any other file, serve as much proof as I need when the time comes to refresh the memory of many a delinquent and unaccountable corporation - don't believe the deal your getting when signing up for a cell phone? Take a screenshot of the page showing the outrageous sales pitch.
When push comes to shove with the company in question - trying to externalize legalities and generally shirk on their accountability to customer service post sale - well then, you send over the damn SCREENSHOT of their very own B.S. ! How cool is that?
I use a PC for surfing and admin, so I just go to the freeware program site www.tucows.com, search "screenshot" for a small program that doesn't use up tons of computer headspace, download the program (mine is Gadwin Printscreen and I like it much).
When installing the pgm, I set up the hotkeys for the screen shot - Alt+Printscreen is my preferred - and a folder in my Creation folder for them to be automatically delivered to - in the automatic numerical sequence that gives you a chronological order.
Having set up screenshot as such - everytime I want proof or see something I want to capture as an image from my screen - BAM - Alt+Printscreen - WHAM -
and SLAM > the screenshot is delivered to my folder.
This is one of the easiest, best, most useful documenting tips I have ever seen. And if it appears on lifehacker in the next year I'm suing.
PS> Screenshots are great for chats from sales reps - this is why I prefer to do chats now if possible - it's all on paper. And don't trust the 'print this chat' with sales - the last pdf I got looked like cyrillic.